RETURN POLICY ::::::::::::::
Ustal Technology will refund or exchange
your products within 30 days from the date merchandise was received.
We CANNOT refund
or exchange software purchase, so please take caution when ordering
these items.
In order
to receive credit for any item, they must be unopened.
Delivery, installation and other
fees for services performed are nonrefundable after the service
has been completed.
Refunds will be credited to the original purchasing credit card
account number and to Digital Dollars only. When returning items
to Ustal Technology, the credit is applied at the time of the
return and usually posts to the credit card within 24 hours.
If you send an item back to us, please allow 14-21 days' processing
time.
Follow these directions to return by mail:
Include all original packing materials, manuals and accessories
with the product to avoid any additional fees.
Include the return label (sent to you in the original shipment)
with your product and indicate the reason for the return.
We recommend you return items via UPS or insured parcel post
for proof of delivery. We also recommend that you reuse the
original shipping carton and packing materials.
You are responsible for all freight charges. However, you will
be credited for shipping if the product was damaged or defective,
or the wrong item was shipped.
Please include the postal receipt in your return package.
Ship items to:
USTAL TECHNOLOGY (Return Center)
15406 MIDWAY ROAD
ADDISON, TX 75001 |
